Tips for doing video visits

Technical requirements: in order to participate, a patient must have the following:

-High speed internet connection, at least DSL.  Dial up is not sufficient.

-A good Web Cam – I recommend the Logitech 9000, available for about $75 on Amazon.com.  This is an excellent camera for video conversations.  Even with a very fast internet connection, having a good camera makes a big difference.

-Unfortunately, at this time, Kaiser cannot provide technical support.

Some tips for doing a Web Cam conversation:

-Here is a link to a website that has some great tips on how to effectively do video conversations: http://strobist.blogspot.com/2007/05/how-to-improve-your-cheapo-webcams.html

In summary - Be aware of your background, and make sure the room is quiet.

-You need a light source shining towards your face, light coming from behind you is bad.

-Try it with your friends 1st, it’s best if your very first Skype conversation is not with me.

-Center your face in the camera.

This is a “proof of concept” project – your participation will help Kaiser figure out how to better use this technology all across California.  However, this is the first time that we are trying this, so we ask for your patience while we all try get a better handle on how to do this.

-Dr. Eric Wang